How It Works

Earn points on your online purchases in five simple steps:

  1. Browse the SPIRIT Online Mall and find a retailer you’d like to purchase from. Then simply click on “Shop Now” and you’ll be redirected to the retailer's website where you can shop as normal.
  2. We’ll track your purchases automatically and calculate how many points you’ve earned.
  3. Your points will show in your SPIRIT Online Mall account as “Pending” within 5 working days. If your pending points aren’t appearing in your SPIRIT Online Mall account after 5 days, please contact us (link to contact us page at TBC).
  4. We'll confirm the transaction with the retailer before updating the transaction status to 'Approved'. This takes up to 60 days but in some cases it can take longer and is subject to the retailer's Terms & Conditions.
  5. All "Approved" points will be posted to your SPIRIT account within 24 hours.

If you have any more questions, check our FAQs to find more answers.



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